1

Configuration

In bridge mode, VLAN 233 is not available.

In bridge mode, the VLAN ID of SSID could not be   ‘VLAN233’ if there is an SSID working in NAT mode on the same AP. Reason:   VLAN233 will be used as the internal VLAN if one or more SSID work in NAT   mode.

2

AP

In the management mode, AP with multiple uplink LAN   ports only takes the port LAN 1 as uplink port.

For devices with dual power supply ports, like AP740-I,   AP840-I, only going online through LAN1 is supported by MACC.

3

History Record

It will take a while for searching the history.

When the data of historical users, connection logs and   etc. reach to a million count, the corresponding search operation will take a   long time (around 10 seconds).Both big data and server performance cause the   problem.

4

Maintenance

Client log export failure.

Client data export will fail if the number of records   is more than 100,000.

5

PPSK

PPSK can be configured in the root network only.

Only the Sub account user who is assigned with the root   network is able to configure PPSK.

6

Captive portal

Captive portal seamless is globally configured on APs.

If one portal's SSID enables seamless, all portals'   SSIDs will be enabled at the same time, vice-versa for the disable function.

7

Configuration

The NAT address pool mode is changed. An address pool   is required.

When you create or edit an SSID and set Forward Mode to   NAT, the NAT address pool is changed. An address pool is required.

8

Sub account

It is recommended to select a layer-1 network to create   a sub account.

Only the sub account of layer-1 network can view   statistics in Analysis.

9

Facebook Like

An error occurs if the iPhone user taps Like during   authentication.

If the user authenticates to SSID through the popup   page which contains Facebook Like function, when he taps the Like button, an   error will occur. In order to normally use Facebook Like function, it is   recommended to access the Internet through a browser after connecting to   SSID, and then open the portal page.

10

Change the time zone of network

After the time zone is changed, the data of existing   reports are not consistent with the new time zone.

After the time zone is changed, the data of existing   reports will not be recounted, so the statistics are not consistent with the   new time zone. The data of newly-generated reports are correct.

11

Voucher

Voucher limitation of each network.

Up to 20,000 vouchers can be added to each network   (including sub network), and up to 1,000 vouchers can be exported.

12

Tunnel

Tunnel limitation on EG

In the same tenant, up to 10 tunnels can be created.

On the same device, up to 5 tunnels can be created.

The expiry time for the tunnel is 3 hours.

13

Client

Limitation on historical clients displaying.

Up to 1000 historical clients are displayed.

14

AC Management

VAC limitation

Not   support the VAC scenario

15

AC Management

AC RRM limitation

Only   when the country code is CN(China) or US(United States), RRM is supported.

16

AC Management

AC configuration limitation

Only   APs in the default group of AC can be configured on Cloud.

17

Reyee AP

Not support PPSK, Portal auth and RRM

PPSK,   Portal auth and Cloud RRM are not supported on Reyee APs.

18

Portal SMS

SMS login

Not   support phone number reporting and online policy control