Ruijie Cloud V3.4.1 Updated on Nov 4, 2021

Updated on 2021-12-29

New Features

1.       Add the load balance function for Reyee AP, supporting configuring the load balancing group and the balancing policy based on client or traffic.



2.       Support the recognition of IPC.

2.1  When there is un-managed switch with correct model configuration in the topology, Cloud will automatically recognize its downlink IPC.

2.2  Speed up the recognition of IPC under ESW/NBS managed switches. Supported vendors: Dahua, Hikvision, Honeywell, TE Connectivity, and Tianjin Yaan.




3.       Support configuring the name of network sharers to facilitate search.


4.       Fix some bugs

4.1  Solve the IP conflict alarm when network is normal.

4.2  Solve the order by client number on device list.


History Limitation







In bridge mode, VLAN 233 is not available.

In bridge mode, the VLAN ID of SSID could not be ‘VLAN233’ if there is   an SSID working in NAT mode on the same AP. Reason: VLAN233 will be used as   the internal VLAN if one or more SSID work in NAT mode.



In the management mode, AP with multiple uplink LAN ports only takes the   port LAN 1 as uplink port.

For devices with dual power supply ports, like AP740-I, AP840-I, only   going online through LAN1 is supported by MACC.


History Record

It will take a while for searching the history.

When the data of historical users, connection logs and etc. reach to a   million count, the corresponding search operation will take a long time   (around 10 seconds).Both big data and server performance cause the problem.



Client log export failure.

Client data export will fail if the number of records is more than   100,000.



PPSK can be configured in the root network only.

Only the Sub account user who is assigned with the root network is able   to configure PPSK.


Captive portal

Captive portal seamless is globally configured on APs.

If one portal's SSID enables seamless, all portals' SSIDs will be   enabled at the same time, vice-versa for the disable function.



The NAT address pool mode is changed. An address pool is required.

When you create or edit an SSID and set Forward Mode to NAT, the NAT   address pool is changed. An address pool is required.


Sub account

It is recommended to select a layer-1 network to create a sub account.

Only the sub account of layer-1 network can view statistics in Analysis.


Facebook Like

An error occurs if the iPhone user taps Like during authentication.

If the user authenticates to SSID through the popup page which contains   Facebook Like function, when he taps the Like button, an error will occur. In   order to normally use Facebook Like function, it is recommended to access the   Internet through a browser after connecting to SSID, and then open the portal   page.


Change the time zone of network

After the time zone is changed, the data of existing reports are not   consistent with the new time zone.

After the time zone is changed, the data of existing reports will not be   recounted, so the statistics are not consistent with the new time zone. The   data of newly-generated reports are correct.



Voucher limitation of each network.

Up to 20,000 vouchers can be added to each network (including sub network),   and up to 1,000 vouchers can be exported.



Tunnel limitation on EG

In the same tenant, up to 10 tunnels can be created.

On the same device, up to 5 tunnels can be created.

The expiry time for the tunnel is 3 hours.



Limitation on historical clients displaying.

Up to 1000 historical clients are displayed.


AC Management

VAC limitation

Not support the VAC   scenario


AC Management

AC RRM limitation

Only when the country   code is CN(China) or US(United States), RRM is supported.


AC Management

AC configuration limitation

Only APs in the   default group of AC can be configured on Cloud.


Reyee AP

Not support PPSK, Portal auth and RRM

PPSK, Portal auth and   Cloud RRM are not supported on Reyee APs.


Portal SMS

SMS login

Not support phone   number reporting and online policy control


Hand over Project  

Hand over a project to another account

The project to be handed over should have less than 100 sub projects.


Reyee AP

Network Group Level

Recommend not to add subgroup for   Reyee APs, if required, only one level of subgroup can be used. 


Groups Number

Sub Project Number Limitation

The number of Sub Projects (sub-group) under  an Project must less than 30.

22 Groups Number Project Number Limitation The number of Projects and Sub Projects under an Project Group MUST less than 800. if Projects are not under the Project Group, and Projects are created at first group level, then the number will be not limit. 


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