Reyee Router Privacy Policy

Updated on 2022-11-04

Effective Date: 2022/01/10


Thank you for visiting Reyee Router mobile app that posts a link to this Privacy Policy (“Service”) owned or operated by Ruijie Networks Co. Ltd. (“Ruijie Networks”, “we”, or “us” or “our”).   This Privacy Policy will provide you with information as to how Ruijie Networks collects, uses, and shares information about you, including the choices Ruijie Networks offers with respect to that information, and applies to your use of any Service, regardless of how you access or use it.  It does not apply to Ruijie Networks’ data collection activities offline or otherwise outside of the Service (unless otherwise stated below or at the time of collection). For certain Services, there may be separate terms and additional notices about information practices and choices. Please read those additional privacy disclosures to understand how they apply to you.


By visiting or otherwise using the Service, you agree to the Service’s Terms of Use and consent to Ruijie Networks’ data collection, use, and disclosure practices, and other activities as described in this Privacy Policy, and any additional privacy statements that may be posted on an applicable part of the Service including any Children’s Privacy Policy.  If you do not agree and consent, please discontinue use of the Service, and uninstall Service downloads and applications.













10.  ANALYTICS.     




1.                   INFORMATION WE COLLECT


                A.                 Information about You that You Provide.


 Ruijie Networks, and/or its Service Providers (defined below), may collect information you provide directly to Ruijie Networks and/or its Service Providers via the Service.  For example, Ruijie Networks collects information when you use or register for the Service, subscribe to notifications, participate in promotional activities, or communicate or transact through the Service.


Information Ruijie Networks, its Service Providers and/or Third-Party Services may collect may include: (1) personally identifiable information, which is information that identifies you personally, such as your first and last name, e-mail address, phone number, address, and full payment account number (“Personally Identifiable Information” or “PII”); and (2) demographic information, such as your gender, age, zip code, interests, and recent and upcoming purchases (“Demographic Information”).  Except to the extent required by applicable law, Demographic Information is “non-Personally Identifiable Information” or “non-PII” (i.e., data that is not Personally Identifiable Information under this Privacy Policy).


                B.                  Information Collected Automatically. 


          Ruijie Networks, its Service Providers, and/or Third-Party Services may also automatically collect certain information about you when you access or use the Service (“Usage Information”).  PII may include IP address, device identifier, browser type, operating system, information about your use of the Service, and data regarding network connected hardware (e.g., computer or mobile device), customer feedback information, and mobile terminal hardware feature information.  Except to the extent required by applicable law, or to the extent Usage Information is combined by or on behalf of Ruijie Networks with Ruijie Networks-Collected PII, Ruijie Networks does not consider Usage Information (including, without limitation, unique device identifiers) to be Personally Identifiable Information or Ruijie Networks-Collected PII.  For more information on Third-Party Services’ data collection and practices see Section 5. For more information on Service Provider data collection and practices see Section 2. For information on choices some of these third parties may offer you regarding automated data collection see Section 10. 

    The methods that may be used on the Service to collect Usage Information include:


o    Log Information: Log information is data about your use of the Service, such as IP address, browser type, Internet service provider, referring/exit pages, operating system, date/time stamps, and related data, and may be stored in log files.


                 C.                 Information Ruijie Networks Collects From Other Sources. 


            We may also obtain information about you from other sources, including Service Providers and Third-Party Services.  We are not responsible nor liable for the accuracy of the information provided by third parties or for third party policies or practices.




  Ruijie Networks may use information about you, including Ruijie Networks-Collected PII and other Personally Identifiable Information, for any purposes not inconsistent with Ruijie Networks’ statements under this Privacy Policy, or otherwise made by us in writing at the point of collection, and not prohibited by applicable law, including, without limitation, the following:


·         Allow you to participate in the features we offer on the Service;

·         Facilitate, manage, personalize, and improve your online experience;

·         Process your registration and to manage your account;

·         Transact with you, provide services or information you request, respond to your comments, questions and requests, serve you content and/or advertising, and send you notices;

·         Our and our Affiliates’ marketing and other purposes;

·         Improve the Service and for any other internal business purposes;

·         Tailor our content, advertisements, and offers;

·         Fulfill other purposes disclosed at the time you provide Personally Identifiable Information or otherwise where we are legally permitted or are required to do so;

·         Determine your location and manage digital content rights (e.g., territory restrictions); and

·         Prevent and address fraud, breach of policies or terms, and threats or harm.


3.                   DISCLOSURES.


                Except as restricted by applicable law, this Privacy Policy, or any other representation Ruijie Networks makes to you, Ruijie Networks may share non-Personally Identifiable Information, and Personally Identifiable Information that is not deemed Ruijie Networks-Collected PII hereunder (provided that Ruijie Networks is aware of no restrictions of Ruijie Networks’s use, if any), with third parties or Ruijie Networks companies and their affiliates Ruijie Networks Affiliates”) for any purpose. Without limiting the generality of the foregoing, we and third parties may convert your Personally Identifiable Information, including Ruijie Networks-Collected PII, to non-Personally Identifiable Information, including without limitation through hashing it or substituting a unique identifier for the Personally Identifiable Information and we and third parties may use and share that data as permitted by applicable law, including to match data attributes to and from other sources. Any such third-party activities are subject to their privacy policies and practices. Ruijie Networks’s sharing of Ruijie Networks-Collected PII is, however, subject to the following:


·         Marketing: Subject to your communications choices explained in Section [11.D], we may use your Personally Identifiable Information to send you marketing communications.  Absent your consent (which may be by means of opt-in, your election not to opt-out, or a third party interaction described in the next bullet point), however, Ruijie Networks will not share your Ruijie Networks-Collected PII with third parties, or Ruijie Networks Affiliates, for their own direct marketing purposes, except in connection with Corporate Transactions (defined below).

·         Your Disclosure or Consent:  As more fully described in Section 4 (Information You Disclose Publicly or to Others) and Section 5 (Third-Party Content, Third-Party Services, Social Features, Advertising and Analytics), your activities on the Service may, by their nature, result in the sharing of your Ruijie Networks-Collected Personally Identifiable Information (as well as your other Personally Identifiable Information and your non-Personally Identifiable Information) with third parties and by engaging in these activities you consent to that and further sharing and disclosure to third parties.  Such third-party data receipt and collection is subject to the privacy and business practices of that third party, not Ruijie Networks. 

·         Corporate Transactions: In addition, we may share information about you in connection with or during negotiations of any proposed or actual financing of our business, or merger, purchase, sale, joint venture, or any other type of acquisition, business combination, or reorganization of all or any portion of Our assets, or transfer of all or a portion of Our business to another company, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding (“Corporate Transactions”).


        Ruijie Networks may also share any information about you (including, without limitation, Ruijie Networks-Collected PII) for any purposes not inconsistent with this Privacy Policy, or our written statements at the point of collection, and otherwise not prohibited by applicable law, including, without limitation:


·         Ruijie Networks’s agents, vendors, consultants, and other service providers (collectively “Service Providers”) may receive, or be given access to, your information, including, without limitation, Personally Identifiable Information, Demographic Information, and Usage Information, in connection with their work on Ruijie Networks’s behalf, provided however, Ruijie Networks does not authorize its Service Providers to use Ruijie Networks-Collected PII provided by Ruijie Networks to the Service Providers to send you direct marketing messages other than related to Ruijie Networks and Ruijie Networks Affiliates absent your consent.  For more information on choices Service Providers may offer you see Section 10.


·         To comply with the law, law enforcement or other legal process, and, where permitted, in response to a government request; and


·         If Ruijie Networks believes your actions are inconsistent with Ruijie Networks’s terms of use, user agreements, applicable terms or policies, or to protect the rights, property, life, health, security and safety of Ruijie Networks, the Service or its users, or any third party.


4.                   Information You Disclose Publicly or to Others.

The Service may permit you to post or submit UGC including, without limitation, written content, user profiles, audio or visual recordings, computer graphics, pictures, data, or other content, including Personally Identifiable Information.  If you choose to submit UGC to any public area of the Service, your UGC will be considered “public” and will be accessible by anyone, including Ruijie Networks.  Notwithstanding anything to the contrary, unless otherwise explicitly agreed by us, Personally Identifiable Information included in UGC is not subject to Ruijie Networks’s usage or sharing limitations, or other obligations, regarding Ruijie Networks-Collected PII or other Personally Identifiable Information under this Privacy Policy or otherwise, and may be used and shared by Ruijie Networks and third parties to the fullest extent not prohibited by applicable law.  Ruijie Networks encourages you to exercise caution when making decisions about what you disclose in such public areas.  For more information on how UGC is treated under the Service’s Terms of Use see Section 2. California minors should see Section 8 regarding potential removal of certain UGC they have posted on the Service.


Additionally, the Service may offer you the option to send a communication to a friend or other contact. If so, Ruijie Networks relies on you to only send to people that have given you permission to do so.  The recipient’s Personally Identifiable Information you provide (e.g., name, e-mail address) will be used to facilitate the communication, but not used by Ruijie Networks for any other marketing purpose unless Ruijie Networks obtains consent from that person.  Your contact information and message may be included in the communication. 


5.                   Third-Party Content AND Third-Party Services.


            The Service may include or link to third-party websites, apps, locations, platforms, code (e.g., plug-ins, application programming interfaces (“API”), and software development kits (“SDKs”)) or other services (“Third-Party Service(s)”). These Third-Party Services may use their own cookies, web beacons, and other Tracking Technology to independently collect information about you and may solicit Personally Identifiable Information from you. 


We may use Google for advertising services. See Section 11 for more information on your choices regarding certain personalized advertising.


Ruijie Networks may use Google Analytics, Adobe Analytics or other Service Providers for analytics services.  These analytics services may use cookies and other Tracking Technologies to help Ruijie Networks analyze Service users and how they use the Service.  Information generated by these analytics services (e.g., your IP address and other Usage Information) may be transmitted to and stored by these Service Providers on servers in the U.S. (or elsewhere) and these Service Providers may use this information for purposes such as evaluating your use of the Service, compiling statistic reports on the Service’s activity, and providing other services relating to Service activity and other Internet usage. See Section 11 for more information on your choices regarding these services.


Ruijie Networks is not responsible for, and makes no representations regarding, the policies or business practices of any third parties, including, without limitation, analytics Service Providers and Third-Party Services associated with the Service, and encourages you to familiarize yourself with and consult their privacy policies and terms of use.  See Section 11 or more on certain choices offered by some third parties regarding their data collection and use, including regarding Interest-based Advertising and analytics.


6.                   Data Security and MONITORING.


Ruijie Networks takes reasonable measures to protect Ruijie Networks-Collected PII (excluding public UGC) from loss, theft, misuse and unauthorized access, disclosure, alteration, and destruction. Nevertheless, transmission via the Internet and online digital storage are not completely secure and Ruijie Networks does not guarantee the security of your information collected through the Service.


To help protect you and others, Ruijie Networks and its Service Providers may (but make no commitment to) monitor use of the Service, and may collect and use related information including Ruijie Networks-Collected PII and other Personally Identifiable Information for all purposes not prohibited by applicable law or inconsistent with this Privacy Policy, including, without limitation, to identify fraudulent activities and transactions; prevent abuse of, and investigate and/or seek prosecution for, any potential threats to or misuse of the Service; ensure compliance with the Terms of  Use and this Privacy Policy; investigate violations of or enforce these documents; improve the Services and your Services experiences, and to protect the rights and property of Ruijie Networks, our Affiliates, third parties, and other users.  Monitoring may result in the collection, recording, and analysis of online activity or communications through our Service.  If you do not consent to these conditions, you must discontinue your use of the Service.



7.                   INTERNATIONAL TRANSFER.


The Service is operated in the U.S. for U.S. users and the information Ruijie Networks and its Service Providers collect is governed by U.S. law. If you are accessing the Service from outside of the U.S., please be aware that information collected through the Service may be transferred to, processed, stored, and used in the U.S.  Data protection laws in the U.S. may be different from those of your country of residence. Your use of the Service or provision of any information therefore constitutes your consent to the transfer to and from, processing, usage, sharing, and storage of your information, including Personally Identifiable Information, in the U.S. as set forth in this Privacy Policy.  



8.                   Children’s Privacy.


The Service is intended for a general audience and not directed to children less than 13 years of age. Ruijie Networks does not intend to collect personal information as defined by the U.S. Children’s Online Privacy Protection Act (“COPPA”) (“Children’s Personal Information”) in a manner that is not permitted by COPPA.  If we obtain knowledge that we have collected Children’s Personal Information in a manner not permitted by COPPA, we will remove such data to the extent required by COPPA. 


9.                   Accessing aND Changing Information.


Ruijie Networks may provide mechanisms allowing you to delete, correct, or update some of the Ruijie Networks-Collected PII, and potentially certain other information about you (e.g., profile and account information).  Ruijie Networks will make good faith efforts to make requested changes in Ruijie Networks’ then-active databases as soon as practicable, but it is not always possible to completely change, remove or delete all of your information from Ruijie Networks’ databases  and residual and/or cached data may remain archived thereafter.  Further, we reserve the right to retain data (a) as required by applicable law; and (b) for so long as reasonably necessary to fulfill the purposes for which the data is retained except to the extent prohibited by applicable law.



10.               ANALYTICS.


               A.                 Analytics Technologies. You may exercise choices regarding the use of cookies from Google Analytics by going to or downloading the Google Analytics Opt-out Browser Add-on.  You may exercise choices regarding the use of cookies from Adobe Analytics by going to under the section labeled “Tell our customers not to measure your use of their web sites or tailor their online ads for you.”


We may also use Google Ad Services. To learn more about the data Google collects and how your data is used by it and to opt-out of certain Google browser Interest-Based Advertising, please visit here

Ruijie Networks is not responsible for effectiveness of, or compliance with, any third-parties’ opt-out options or programs or the accuracy of their statements regarding their programs.


                B.                  Mobile Apps. With respect to Ruijie Networks’ mobile apps (“apps”), you can stop all collection of data generated by use of the app by uninstalling the app.  Also, you may be able to exercise specific privacy choices, such as enabling or disabling certain features (e.g., tracking across apps and websites owned by other online services, location-based services, push notifications, accessing calendar/contacts/photos, etc.), by adjusting the permissions in your mobile device and/or the app’s settings.




We reserve the right to change this Privacy Policy prospectively effective upon the posting of the revised Privacy Policy and your use of our Service indicates your consent to the privacy policy posted at the time of use.  To the extent any provision of this Privacy Policy is found by a competent tribunal to be invalid or unenforceable, such provision shall be severed to the extent necessary for the remainder to be valid and enforceable.


If we change our privacy policies and procedures materially, we will post those changes to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it. Changes to this Privacy Policy are effective when they are posted on this page. When we change the policy in a material manner we will update the ‘effective date’ at the top of this page, and we may also notify you of the change via email or other prominent notice posted on this site or the Service.





If you have any questions about this Privacy Policy, please contact Ruijie Networks at



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